UX Strategist · AI Systems Designer █
Washington, DC Metro · Federal & Commercial · Three Decades
I design the human layer of mission-critical systems — specializing in visual digital experiences that translate complexity into clarity, where AI meets operator, and where the cost of a poor interface is measured in outcomes, not clicks.
I've spent three decades at the intersection of human cognition and machine capability — crafting experiences for organizations where the cost of a bad interface isn't measured in lost conversions, but in lost outcomes. My work sits at the edge where design discipline meets AI integration meets operational reality.
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End-to-end experience architecture for mission-critical platforms. Research, systems thinking, IA design, and validation at scale.
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Bridging the gap between model capability and human operator. Designing for trust, transparency, and appropriate reliance in AI-augmented workflows.
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Scalable, component-driven frameworks that keep large product organizations consistent without sacrificing speed or innovation.
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Heuristic analysis, usability testing, journey mapping, and competitive intelligence to surface the insights that change product direction.
My work has always lived at the intersection of strategic thinking and visual craft. I specialize in high-impact digital experiences — the kind that don't just communicate information, but command attention, build trust, and move people to act.
From motion-rich interfaces to data visualization systems, from brand identity to immersive product environments — I bring a designer's eye and a strategist's discipline to every pixel. Visual storytelling isn't a layer applied at the end. It's the foundation.
"The interface between human judgment and machine capability is the most consequential design problem of our era."
Every engagement begins with a hard question: what breaks if this is wrong? The answer shapes everything — research depth, fidelity cadence, validation rigor, and delivery rhythm.
Before a single wireframe exists, I map the full operational landscape — stakeholder mental models, workflow failure points, legacy system constraints, and what your users actually do under pressure versus what they say they do.
User Research · Heuristics · Contextual InquiryInformation architecture that scales. Every decision in the hierarchy, navigation model, and data taxonomy is made with the full system in mind — not just the screen in front of me. Complexity is absorbed here so users don't have to absorb it later.
IA · Flows · Component Logic · AI Layer DesignHigh-fidelity prototypes that stakeholders and real users can stress-test. I compress the feedback loop deliberately — because discovering a critical flaw in a prototype costs hours, not months.
Figma · Usability Testing · Iteration CadenceDesign doesn't end at delivery. I embed with engineering teams through implementation, establish design governance frameworks, and build the internal capability for organizations to sustain design quality long after the engagement ends.
Design Systems · Dev Collaboration · QA ReviewEvery visitor to this site is a data point. This dashboard reads your session in real time — device, origin, behavior, environment. It's a small demonstration of what becomes possible when design and data share the same intention.
Design Philosophy
"Complexity is the enemy of execution. Great design doesn't decorate a system — it removes every obstacle standing between a person and the decision they need to make."
— Jon Grayson
Whether you're integrating AI into a complex workflow, rebuilding a mission-critical product, or need a senior design partner for a federal engagement — I'd like to hear what you're solving.